Always Great Customer Service
At On Point Restaurant Equipment, it’s our goal to bring you the largest selection of top quality products on the market. We’re always here to help our customers, providing a wealth of knowledge about our items and expediting the online shopping process. We want each shopper to have a unique, one-of-a-kind experience with our innovative Ecommerce Restaurant Supply Store.
No merchandise can be returned without express authorization of On Point Restaurant Equipment. All returns are subject to a restocking and handling charge. All freight and other applicable charges will be at the customer's expense.
If a defect is noticed it should be reported to us within 24 hours of shipment arrival. All merchandise subject to a return must be in its original packaging, unused and un-assembled. All goods are specific to a customer's preference; therefore made to order items are non-refundable unless prior written consent is given by On Point Restaurant Equipment.
WHO WE ARE
On Point Restaurant Equipment is a family owned and operated business. We are a small local business that started over 10 years ago in the used Restaurant Equipment market. As the Brand new equipment market expanded we evolved with the times and move into New Equipment market. Even with online sales we still strive for great customer service and do our best to make your experience with us a one on one specialized one. We work 7 days a week to provide you with affordable quality Equipment.